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FAQs:

Q1: How long does shipping take?

Shipping typically takes 5-7 business days; however, delivery times may vary based on location and external factors.

Q2: Can I track my order?

Yes! You will receive a tracking link via email or SMS after your order has been shipped.

Q3: What is your return policy?

We accept returns for unused and undamaged items in their original packaging within 7 days of delivery. Contact us at [help.theneighbourstore@gmail.com] to initiate a return.

Q4: How can I contact customer support?

You can reach us via email at [help.theneighbourstore@gmail.com]. Our support team help you.

Q5: What happens if my order is delayed or lost?

If your order is delayed or lost, please contact our support team immediately at [help.theneighbourstore@gmail.com]. We will resolve the issue as quickly as possible.

Q6: How do I cancel or modify my order?

You can cancel or modify your order before it is processed and with in 18hrs of order by contacting us at [help.theneighbourstore@gmail.com].

Q7: What payment methods do you accept?

Currently we work only on Cash on Delivery (COD).

Q8: What is The Neighbour Store?

The Neighbour Store is an online dropshipping platform offering high-quality products across India with free delivery on orders up to ₹887.